The Doll Genie is based on the Central Suncoast of Florida. Since the early 1990's The owner has had a presence on the internet selling quality products worldwide including Ty Beanie Babies, Gund Teddy Bears, Mattel Barbie Dolls, Monster High Dolls, Ever After Dolls and most recently The Doll Genie has become a distributor for the One World Doll Project Prettie Girls! Collection. It has always been the goal of The Doll Genie to provide excellent service and quality products from the manufacturers in their original packaging to your front door at competitive prices with fast, safe, and insured delivery from your first click to your order completion!
Almost all packages are shipped throughout the continental United States via USPS Priority Services and Worldwide via USPS Priority Express International Services. We make sure that every package is insured and that a signature is required at the final destination for your security. It is important to us that your dolls arrive safely and undamaged. We wrap each doll individually, and secure the dolls with either bubble wrap or packing peanuts to protect it in transit, just as we would like them shipped to us! It is our mission to make sure that each and every customer is special and every order is handled with the best of service and care. There are many other places on the internet to purchase products, we want you to know that we appreciate your business and want you to always feel important when you come back for a visit. At the Doll Genie we welcome all inquiries and make every effort to find you the doll of your dreams! If there is ever a problem, we correct any issue immediately. We can only grow and improve with your help. Every shopping experience at the DOLLGENIE.COM should be a pleasure for you. That is our goal!
We also know that you care how information about you is used and shared on the internet. We appreciate your trust and want you to feel confident in our services and online security encryption as it relates to your personal information and our order processing.  We do not share or sell any of our customer information or our database to anyone unless required by law! We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our online shopping features, updating your Magic Carpet Club details and communication with you. We also know how important it is for collectors to receive their dolls in the best condition possible. We will do our best to make sure you have a pleasant experience with DOLLGENIE.COM and have customer service representatives available from Monday through Friday 9am -6pm Eastern Time at 352-503-7574 (live support is unavailable on weekends or holidays) You can always e-mail anytime. Please visit The Doll Genie Information Center to learn how to easily navigate through our web site and its policies. We always welcome suggestions on how to make your shopping experience a better one. Click this link for more info on our site