Listed below are details that will assist you in navigating through the Doll Genie Web Site.
We hope to explain what the different buttons are for and how to get
HOME - Anytime you see a button
that says "HOME", when you click it on, you will be transferred to the
main Doll Genie Home Page.
"Drop Down Searches"
When you see these search tools in the
page header, if you click on the little down pointing arrow (as an
example...) next to "View By Collection" a drop down menu will show
up offering you selections for a variety of Barbie Dolls grouped
within a specific collection. You can click on any collection and be
transferred to a page with Barbie Dolls in that collections. When
you click on to "View by Year" you can select a specific YEAR and
you will be transferred to a page with all Barbie Dolls for that
year. When you click on "View by Series" you can click on any Barbie
Doll Series you're taken to a page with those types of dolls.
SEARCH TOOL - This is called a Keyword
Search Tool. From any page, you can type into the white space either
a Barbie Doll Name, an Item Number or anything you'd like to find
and then click on the "SEARCH" button. You will then be taken to a
page with available items that either match or are close to matching
your search words. If you limit the words, you will get better results.
Basic Member Information - Once you are logged into the Magic Carpet Club, you
will notice at the top of the page, your name, Genie Rewards Point
Balance, a link to your account and how many items you currently
have in your Doll Genie Shopping Cart are listed. When you are ready
to "Log Out" just click on the words "Log Out" on the top left of
the page and your personal information will close.
Logging In to the VIP Club
Always click the "LOG IN" button if you've just come
online and need to LOG IN to the Doll Genie Magic Carpet Club so you
can earn bonus tickets, discounts and access the Barbie Message
Board & Blog. Certain areas of The Doll Genie are restricted for LOG
IN use only. No rewards points, contest tickets or blog entries will
post unless you are logged in.
MCC VIP Club - Our Barbie Club is FREE...
yes, you read that right... FREE! Come Join us and have fun!
WHAT'S ON SALE? - This is a welcome page
into our Barbie Doll Outlet where you will find descriptions of the
types of discounts we offer for either clearance, scratch & dent and
& News BoardEveryone is welcome to
view our Blog & News Board where we post Collectible Doll or
Doll Genie related topics. We also have a few fun blogs where you can learn some great craft projects and fun food ideas for children of all ages. We also have a special blog for our resident Elf names SLY McELFSTER. He's always getting into some kind of mischief.
Barbie Calendar - This is a convenient
Monthly Calendar featuring information about Barbie Dolls and some
silly facts about special dates or events for that month.
Contest RulesWe have a few rules for
our Free Barbie Doll Contest provided on this page for your review.
Barbie Designers - Have you ever wondered who
is behind the creation of the Barbie Dolls you love collecting?
We've created this page with their photo and small bio in hopes of
answering some of those questions for you
Barbie Dioramas - This page was created to
share photos of Barbie Collectors Dolls and Dioramas. It's truely
amazing how creative people are and what they do to the furniture
and accessories we always see as just another "pink" item. MCC VIP
Membership is required to view these pictures
Barbie Doll Directory - This is a convenient guide
and directory and list of all Barbie Dolls we currently have
available in stock listed by year that link to Barbie Doll profile
pages where you can get more details and pricing for that Barbie
Doll. This list is updated as new inventory arrives.
Special Sale - Doll Genie Special Sale
listings are Barbie Dolls that we have placed on sale at a special
price for a limited time or in limited quantities until supplies run
out (whichever comes first). On Sale items are not damaged & Special
Sale Barbie Dolls have never been removed from their box
Barbie Family Tree - When you have a few extra
minutes, you should check out Barbie Family Tree. Its full of
pictures of Barbie and her family and friends from 1959. It brings
back great memories!
Site Info - If you need some help
figuring out what all the buttons mean and how to navigate our web
site, we've created this page to help simplify things for you.
Barbie Photo Album - This page was created to
share photos of Barbie Collectors Dolls. It's truly amazing
how creative people are that design OOAK (one of a kind) Barbie
Dolls. MCC VIP Membership is required to view these pictures
Barbie Videos - We've gathered videos to
bring to life all different aspects of Barbie Doll collecting. This
area requires MCC VIP membership and is well worth your time. You
can click on the video to view it in a larger screen and make sure
you give a few seconds to load.
Clearance Sale - Doll Genie Clearance
listings are Barbie Dolls that we have only a few left in stock and
decided to price at a discount to make room in our warehouse for new
items. Once these dolls are sold out we will no longer have them
Click & "LIKE" us on Facebook - Come Join Us and LIKE US
on Facebook and get the latest updates on what's happening in the
world of Barbie Dolls. Tell your friends about us too. We often give
Free Genie Rewards Points for Facebook Referrals.
Contact Customer Support -
We're always available via e-mail with any questions you have about
something you have already ordered or are interested in ordering or
if you need any help searching for Barbie Dolls
Doll Genie Gift Certificates - Doll Genie Gift
Certificates can be purchase either for yourself or someone else.
These are all processed online and can be used toward any Doll Genie
purchase. Once you receive your Gift Certificate Code, enter
that in your shopping cart at checkout. You can also redeem your
accumulated Doll Genie Rewards Points for Doll Genie Gift
Doll Reservation Service - When a
new doll is announced to be released soon and we are able able to
place orders for these new dolls directly with the manufacturer, we
have a Doll Reservation Service so you can reserve the doll in advance of it being shipped to
us. A small non-refundable fee is required to reserve this new item
- with no obligation to purchase it when it arrives at our warehouse.
We place all customers that paid a Reservation Fee on a "High
Priority List", notify them when the doll is available and allow
them to purchase it before it is offered to the general public. High
Priority Customers will receive a courtesy discount if they place an
order for the new item within 48 hours of being notified of its
Doll Genie Bundled Deals - Doll Genie Special Deal
listings are Dolls that have been bundled together to offer
you a discount on the purchase price for purchasing several items
together. By purchasing a DG Special Deal you will also save on
Enter Barbie Contest - Enter our Monthly Barbie
Doll Contest - you can enter daily PLUS find extra Bonus Tickets for
the contest while surfing our web site. No purchase is required to
enter the Barbie Contest - you can enter daily PLUS find extra Bonus
Tickets for the contest while surfing our web site. No purchase is
required to enter - You must Register for the Magic Carpet
Club to participate in our Monthly Barbie Doll Contest. There is no
cost to become a MCC VIP Member.
Forgot Password? Can't Log In? - If you are having any
trouble logging in, you can click on the link provided for you to
reset your password, you can send us an e-mail about the
problem or contact us at 352-503-7574
Frequently Asked Questions "FAQ"If you have questions
about shipping policies, purchasing or selling Barbie Dolls,
international restrictions or return policies you might find your
answers here. You always have the option of contacting The Doll
Genie via phone or e-mail for more help
Magic Carpet Club - aka- MCC VIP Club -
The Doll Genie created a special "VIP" Club for people who
frequently visit our web site and are looking for some interesting
ways of earning rewards points that can be redeemed for online
E-Gift Certificates. Visit our Magic Carpet Club, follow our Barbie
Message Board & Blog, Play Games, Win Prizes, Earn Bonus Tickets for
Contests and Special VIP Discounts exclusive to MCC VIP Members Only
and so much more. It's like a Magic Carpet Ride through the world of
Barbie Dolls. MCC VIP Members receive discounts on Reserved New release Barbie Dolls
Monster High Doll Directory - This is a convenient guide, directory and list of
all Monster Dolls and the Series of the Monster High Collection of
that doll. This Directory is updated daily with new inventory.
Monster High Photos - You can view our Monster
High Photo Album to see all of the Ghouls from Monster High
My Account - You will be able to view
your Doll Genie Account, track orders, review Rewards Points, check
on Contest Tickets, Add an Avatar and update your profile when you
click on this button.
Play Active VIP Games - You must be a
MCC VIP Member to play the games and win prizes. You can play each
game once per month and save your prizes to apply to your next
order. If you do not redeem your winnings they will expire on the
last day of the month.
Play "Guess Who" Game - This is a DAILY Game that
challenges your knowledge of Barbie Dolls. You will see a Barbie
Image and if you "GUESS WHO" she is, you win 100 Genie Rewards
Points for the day.
Doll Reservation Services - We created this Pre-Order
Information page to hopefully answer any questions you might have
about placing an order for a New Release Barbie Doll that is not in
Rewards Points - This page will give you
all of the information you need to know about Doll Genie Rewards
Points, how to earn points or win points, types of points
available and how to redeem them.
Scratch & Dent Sale - Doll Genie Scratch &
Dent/Damaged Box listings consist of Barbie Dolls that have never
been removed from their original packaging. They are simply exactly
what they say, damaged boxes. The actual dolls inside the box are in
excellent condition, yet their box is not perfect
Selling Your Barbie Doll's - We often purchase Barbie
Doll collections to replenish items that have sold out. We offer VIP
Members an easy to use form to submit your collection to us for
sale. Our purchasing department responds to your information within
Shopping Cart - When you decide to
purchase something from The Doll Genie web site, if you see a button
that says "ADD TO CART" that means the item is in stock and
available for purchase. We keep a live inventory online that is
updated when dolls are sold or new dolls come into the warehouse. If
you click on the "Add to Cart" button, you will first be taken to a
page to make sure the ship to information is correct, once you
verify that information you will proceed to the next page to view
your cart items. Shipping fees are calculated during the checkout
process based on the weight, dimensions and destination of the
package. Try to avoid using the "back" button when you have items in
the shopping cart. You can always add to or remove items at any
time. Using the "Continue Shopping" button will make it easier. If you ever have problems or questions about your
shopping cart, please cal us at 352-503-7574
Terms of Service - As does every company, The
Doll Genie has "Terms of Service" that are explained to protect both of us during any online sales transaction.
You always need to approve of our Terms of Service before you can
complete any purchase.
VIP Deals - Any time there are MCC VIP
Exclusive Deals available for Members, they will be posted on this
page. Make sure you check often because they are usually in limited
quantities and on a first come first serve basis until supplies run
VIP Doll Alerts - This feature is available
to only MCC VIP Members as a courtesy "alert" for people who prefer
to wait for an item to go on sale. You will receive an e-mail
notifying you that the item you listed is now on sale and a link to
click to view and or purchase the doll. Please take note that when an
item goes on sale, they are sold on a
first ordered first sold basis.
VIP Game Information - This page provides
information on the MCC VIP Games
Wish List - Magic Carpet Club Members can add
out of stock Barbie Dolls onto a Wish List and when they become
available, you will receive an e-mail and link to order
that doll or remove it from your list
Yard Sale Barbie Items - We know everyone just
loves a great Yard Sale, so we've created a special web page with
one of a kind listings. All Yard Sale items are discounted for quick
sale. Most of the items are considered "used" - some might be new
but missing a box, some from store displays, some things came
from the purchase of an Estate, so we bundled them for the OOAK collectors or for some precious child to enjoy. You never know what you'll find!